Frequently Asked Questions
What’s the difference between e-lucid and lucidHub?
e-lucid is the full store platform. lucidHub is our shared marketplace that lets you publish assets without running your own store.
Can I use lucidHub without having my own e-lucid store?
Yes. You can join lucidHub on any tier, even the free one, without setting up a separate store.
What types of IP assets can I list?
Anything ready to license, from datasets and software to medical questionnaires, media, and patents.
How long does it take to list my first asset?
Anything ready to license, from datasets and software to medical questionnaires, media, and patents.
How do I subscribe and start listing products?
To get started:
- First, create an account on e-lucid.
- Provide your contact details and institutional information.
- Review and accept our terms.
- Your account will go through an approval process.
- Once approved, you can start creating and publishing your products straight away.
Can I control which assets appear publicly?
Absolutely. You choose what to publish, where, and when.
How does automated licensing work?
You set the licence terms once. The system applies them automatically to every qualifying order, saving time and admin.
Can I customise licence terms?
Yes. You can use your own wording or start from our templates.
What happens if I go over my automated licence limit?
We’ll let you know and give you the option to upgrade. There won't be any disruption to your listings.
Can I change or cancel my plan later?
Yes. If you are on the Free or Start plan, you can switch or cancel at any time. Growth and Enterprise plans also allow you to switch at any time, but they do require a full year contract.